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Welcome to Hyland Software's Security Portal. Our commitment to data privacy and security is embedded in every part of our business. Use this portal to learn about our security posture for Hyland Cloud and request access to our security documentation.

Hyland leverages the Hyland Cloud Platform to deliver hosted SaaS (Software as a Service) solutions, which include the OnBase, OnBase Accelerated Financial Reporting Management (AFRM), ShareBase, and Perceptive hosted products and modules.

Documents

DOCUMENTSCustomer Process Manual
Hyland Overview
Hyland Leadership
Hyland Community
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AI Service Cards

We take the usage of AI seriously in our organization and work to ensure security and reliability of the AI.

Trust Center Updates

On-prem SharePoint vulnerability update

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Vulnerabilities

We are aware and have investigated the SharePoint vulnerabilities and confirm that Hyland is not impacted. Hyland uses Microsoft online solutions and does not use Sharepoint on-premise.

We will continue to monitor the situation and update our communication as may be necessary.

Oracle Breach

Incidents

• We are currently tracking the data breach and confirm that we are not currently hosting anything in the Oracle cloud. The Hyland.com domain appears in the list as potentially impacted as we had an inactive demo account.

• The demo account has been taken down, and SSO/MFA has been disabled to prevent access. SSO accounts reset their Hyland passwords.

• Service levels and services have not been impacted.

• Data stored in the Hyland Cloud has not been impacted. The demo account only contained demo data supplied by the vendor when the demo environment was provisioned.

If you think you may have discovered a vulnerability, please send us a note.
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